I’ve been blogging for Solarwinds recently, posting on Orange Matter, with a cross-post to the Thwack Geek Speak forum. I love automation, but it seems that dreams of a smooth customer experience can be destroyed by the persistence of engineering silos in many organizations.
This post appeared on Orange Matter as “Silo-Busting and Dream-Dashing; More Fun With Automation“, but I’m also linking to the version posted on Thwack, mainly because that format allowed me to use more images and be slightly more irreverent. Actually, quite a lot more irreverent in this particular case…
I’d love it if you were to take a moment to visit and read, and maybe even comment!
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